Scheduled and Recurring Payments

FAQ

• What is payment automation?

  Recurring payment is a revenue collection model whereby funds are automatically deducted from a payment account or other payment option to cover subscription services. Transactions occur after a predetermined period, usually a monthly recurring payment, and customers are always aware of any funds being deducted. This payment type is commonly used with subscription businesses such as Software-as-a-Service (SaaS), online learning platforms, streaming services, and DTC commerce brands.

• How does payments automation work?

  The standard invoicing process begins when the accounting department gets an invoice from the supplier. It is then compared to the purchase order and validated to ensure that all information is correct. The invoice is checked, recorded in an accounting system, and then sent for approval.

  With invoice automation, the majority of the tedious manual tasks are eliminated. An invoice is immediately scanned, uploaded, and forwarded to the proper staff for approval as soon as a business receives it.

  The following are some of the components of accounts payable invoice automation software:

  • Automation of the process through which information from paper bills is scanned, digitalised, extracted, and stored electronically.
  • Automatic invoice validation of key elements like purchase date, supplier details, invoice total, and payment terms
  • Invoice workflow automation directs open invoices to approval or rejects them if they contain incorrect or misleading data.
  • A payment processing system monitors payments and ensures that invoices are paid on time.

• What are the key benefits of implementing payments automation?

  Automated recurring payments offer several benefits to both consumers and businesses. Here are some key advantages:

  Convenience for Customers

  Automated payments eliminate the need to remember due dates or go through manual payment processes. With cash app recurring payments, consumers can enjoy a seamless experience, especially for services, with less hassle and more peace of mind. 

  Predictable Revenue for Businesses

  Regular payments allow businesses to predict cash flow based on the demand for their products or services. This stability can help manage the inventory and allow for better financial planning. Resources will be managed more efficiently, creating room for growth.

  Reduced Churn and Customer Retention

  As earlier stated, payment automation enhances customer experience with convenient options. It lowers the likelihood of cancellations or missed payments, hence ensuring continuous business-customer relationships.

  Cost Savings and Efficiency

  Recurring payments are automated, and businesses can reduce the time and resources allocated for manual invoicing. This cuts down on operational costs while minimising errors to enhance overall efficiency.

  Improved Cash Flow Management

  Cash flow is the movement of funds in and out of the business when covering essential expenses such as salaries. Online recurring payments will ensure timely, consistent payments and reduce operational costs associated with manual invoicing.

• What types of payments can be automated?

  The financial market offers different regular payment solutions for various businesses and individuals. Understanding them will help you choose the suitable model for a better customer experience.

  Subscription-Based Payments

  Customers commit to paying a fixed amount regularly to get access to specific services or content. Examples of recurring payment debit card transactions that can be used include services like Netflix and software subscriptions like Adobe Creative Cloud.

  Instalment Payments

  If the price of the product or service is high, installation payments break it down into manageable amounts. The customer will then make payments regularly until the total amount is paid off. This allows consumers to afford costly purchases without straining their finances.

  Membership Renewals

  This type of recurring payment is for individuals or organisations that are members of a specific group, club, or association. It allows them to make payments to access exclusive benefits or resources related to the membership.

  Utility and Bill Payments

  Essential services such as electricity, water, internet, and TV also require recurring card payments to keep them running. Utility and bill payments allow you to access these essential services to avoid disruption due to missed or late payments.

  Donations and Charitable Giving

  Contributions to charitable organisations involve scheduled donations from firms or individuals. These payments support various philanthropic endeavours, including medical research, humanitarian aid, and environmental conservation.

• Is payment automation secure and compliant?

  Compliance and security are vital when you find recurring payment solutions because you will be dealing with sensitive financial information. Businesses are required to meet the standard set by the Payment Card Industry Data Security Standard (PCI DSS). One way to do this is by implementing PCI-validated Point-to-Point Encryption (P2PE) technologies or partnering with platforms listed as P2PE providers.

• How can I implement payments automation for my business?

  Anyone with a valid account can sign up for recurring bill payments. The service is available for businesses with regular costs like rent, utilities, subscriptions, and memberships. Businesses benefit from regular cash flow while customers save time and avoid late fees. Service providers have specific eligibility criteria, so you need to check any requirements or restrictions. To know more, please visit the Pricing plan page and check if your current plan supports scheduled and recurring payments.

• How does the payment arrive at the sender?

  Depending on whether it is sent by SWIFT or Local will change how it is received. If local is supplied, it would be received as a SEPA or FPS, dependent on currency and location. If a SWIFT, it will be received as a Swift payment. Read more about Instant SEPA.

• In which currencies can I issue invoices?

  You can send invoices in the following currencies: GBP, EUR. More questions are here.

• How fast are Payrow transfers?

  GBP and EUR transfers are processed via Faster Payments or SEPA. These two systems are among the quickest and most reliable payment networks available.

  Some payments can be processed almost instantly, while others may take a few hours to process. There are many factors that can influence the speed of a transaction, such as technologies used by the receiving banks, meeting compliance requirements, or the time and the day when the transaction takes place.

  Payrow endeavours to process transactions as quickly as possible - you can always use [email protected] or the live chat to bring slower transactions to our attention.