Payment Solution for Startups & Freelancers

Payrow FAQ

• What do I need to open a Payrow business account?

  Tell us about your business.

  You’ll need to share details like your company name and registration number, where you’re located, and the industry you’re in.

  Tell us about yourself and your partners.

  We'll need some personal details (such as full name, DOB, and address) to verify your identity and, if applicable, the identity of your partners (usually, these will be shareholders in your business).

  Tell us if you act on behalf of someone.

  If you’re not a director or shareholder of the company, you may need to provide your authorisation to act on behalf of the business.

• How long does it take to open a Payrow business account?

  Filling out our short online form is easy and intuitive. This should take around 10-15 minutes but could be slightly longer for more complex setups.

  After submitting your application, our onboarding team will review it and may contact you to confirm a few details.

• How much does it cost to open a Payrow business account?

  Our free plan is, of course, free, including the account opening. For other plans and their benefits, please check our pricing page.

• What types of businesses and sectors of activity are supported?

  For now, we support the following business types: 

  • Private Limited Company (LTD)
  • Public Limited Company (PLC)
  • Limited Liability Partnership (LLP)

  We're working hard to support more business types soon:

  • Sole Traders
  • Public sector
  • Charities
  • Private foundations or trusts
  • Co-operatives
  • Other business entities

  From research laboratories to vintage clothing, we support too many sectors of activity to name here – put us to the test on payrow.com!

• How can I receive regular statements?

  You can receive automatically generated regular statements by e-mail with a configurable regularity. 

  You can find more information about Payrow here.

• Does Payrow work with businesses with complex ownership structures?

  Payrow has launched financial service support for businesses with complex ownership structures. Leveraging its extensive experience in the market, Payrow has begun offering maintenance for businesses with a complex ownership structure in the United Kingdom. Learn more.

• Which countries are supported by Payrow?

  We are currently offering our accounts to UK companies. We are working hard in the background to bring Payrow to many more countries around the world. This doesn’t mean you can’t work with international clients – Payrow enables seamless transactions with many countries.

• How fast are Payrow transfers?

  GBP and EUR transfers are processed via Faster Payments or SEPA. These two systems are among the quickest and most reliable payment networks available.

  Some payments can be processed almost instantly, while others may take a few hours to process. There are many factors that can influence the speed of a transaction, such as technologies used by the receiving banks, meeting compliance requirements, or the time and the day when the transaction takes place.

  Payrow endeavours to process transactions as quickly as possible - you can always use [email protected] or the live chat to bring slower transactions to our attention.

• Does Payrow provide business cards?

  We’re working hard in the background to bring more functionalities to life. Business cards are very close on the horizon (ETA Q4 2023). We know every business needs cards – we are working on a very cool and modern card programme to include virtual cards for maximum flexibility. Stay tuned!