Cookie policy

Our website, www.payrow.com, uses cookies to distinguish you from other website users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. By using the website www.payrow.com (the Website) and the services it provides to Users (the “You”, “Your”, etc.), you consent to the use of cookies in accordance with this Cookies Policy.

Our website, www.payrow.com, uses cookies to distinguish you from other website users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. By using the website www.payrow.com (the Website) and the services it provides to Users (the “You”, “Your”, etc.), you consent to the use of cookies in accordance with this Cookies Policy. 

Disabling cookies

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our website.

Most cookies we use on our website are `persistent` cookies, which means they remain on your device until you erase or expire them.

The rest of these cookies are `session` based, which is more temporary in duration. This means they will be erased when you close your internet browser.

Some browsers allow you to signal that you do not want your internet browsing activity to be tracked. Disabling tracking may interfere with your use of the Website and the services provided on the Website.

What types of cookies does Payrow use?

We use the following cookies:

  • Necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
  • Statistics Cookies. These allow us to recognise and count the number of visitors and see how visitors move around our website when using it. This helps us improve how our website works, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and its advertising more relevant to your interests. We may also share this information with third parties for this purpose.
  • Preferences Cookies.  These cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
  • Session Cookies. These cookie files contain information about how users interact with the Website during browsing sessions. This may include information about the frequently visited or most recently visited web pages and sections.
  • Persistent Cookies. These cookies help the Website remember information and settings applied by the user, such as language selection, theme selection, menu preferences, internal site bookmarks or favourites, and others. Persistent cookies enable a website to remember you on subsequent visits, speeding up or enhancing your experience of services or functions.
  • Marketing Cookies. Marketing cookies are used to track visitors across websites. The intention is to display relevant and engaging ads for the individual user and, thereby, more valuable for publishers and third-party advertisers. 
  • Unclassified cookies. Unclassified cookies are cookies that we are in the process of classifying together with the providers of individual cookies.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

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Cookie NamePurposeFurther Information
IntercomIntercom is a tool that allows users to chat to Support through our website. It uses a script with a visitor cookie associated with itPrivacy Policy
Google AnalyticsThese cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Click here for Google’s privacy policy in respect of Google AnalyticsYou may opt out of tracking by Google Analytics by visiting
Facebook Custom AudienceFacebook Custom Audience is a remarketing and behavioural targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.Privacy Policy
Adwords Remarketing by GoogleAdWords Remarketing is a remarketing and behavioural targeting service provided by Google Inc. that connects the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.Privacy PolicyOpt Out

Use of IP addresses and web logs

We may also use your IP address and browser type to help diagnose problems with our server, administer our Website, and improve our service. An IP address is a numeric code that identifies your computer online. Your IP address might also be used to gather broad demographic information. We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to gauge our users’ demographics more accurately.

The cookies policy does not cover third-party websites

Please note that third parties (including, for example, advertising networks and providers of external services like user traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical, performance or targeting cookies.

Changes to the Cookies Policy

We may update this cookies policy, and we encourage you to review it from time to time to stay informed about how we use cookies.

Questions or Comments about this Cookie Policy

If you have questions or concerns regarding this statement, you should first contact us through email [email protected]

Payrow Payment Systems Limited

Cookie Policy V2.0 6th March 2024